PRIVACY POLICY
Effective Date: [05/02/2025]
At EquiHaven, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services. By using our website and subscribing to EquiHaven's services, you agree to the practices described in this policy. This policy is in compliance with the Dutch General Data Protection Regulation (GDPR).
1. Data Controller
The data controller for the EquiHaven website and services is:
EquiHaven
3311 JB, 59
Dordrecht
The Netherlands
S. W. Caley
For inquiries regarding data privacy, please contact us via email at hello@equi-haven.com
2. Types of Personal Data We Collect
We collect the following personal data when you subscribe to our services or interact with our website:
- Personal Identification Information: Name, email address, billing address, and phone number.
- Payment Information: For processing payments, we may collect credit card details, PayPal information, or other financial data.
- Account Activity: Data related to your account, such as login details, usage history, and preferences.
- Cookies: We use cookies to personalise your experience on our website and track your activities. You can manage cookie preferences through your browser settings.
3. How We Use Your Data
Your personal data is used for the following purposes:
- To process and manage your subscription to EquiHaven.
- To provide you with access to our exclusive content, including resources, videos, and tools.
- To send you updates, newsletters, and promotional offers related to our services (you can opt-out at any time).
- To improve and optimise our website and user experience.
- For payment processing and fraud prevention through secure third-party services such as PayPal.
4. Sharing Your Data
We do not share your personal data with third parties, except in the following cases:
- Payment Processors: We use services like PayPal to process payments. These providers may collect personal data necessary for transaction processing.
- Analytics Services: We may use services to analyse website usage and improve the content and services provided to our members.
- Legal Obligations: If required by law, we may share your personal data with authorities or other third parties as necessary.
5. Data Protection Rights
Under the GDPR, you have several rights regarding your personal data, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain legal conditions.
- Objection: You can object to the processing of your personal data in certain situations.
- Data Portability: You can request that your personal data be transferred to another service provider.
If you would like to exercise any of these rights, please contact us at hello@equi-haven.com
6. Use of Third-Party Services
EquiHaven integrates with the following third-party platforms:
Facebook: We use Facebook components (e.g., "Like" buttons) to enhance your user experience. Facebook may collect data on your visits to our site. You can prevent this by logging out of Facebook before visiting our website. For more information, see Facebook’s Privacy Policy at https://facebook.com/about/privacy
Instagram: Similarly, Instagram buttons allow you to share content. Instagram may collect data if you are logged in to your account. You can disable this by logging out of Instagram before visiting our site. For more details, visit Instagram’s Privacy Policy at https://help.instagram.com/155833707900388
YouTube: If you watch videos embedded from YouTube, they may collect data about your usage. You can prevent this by logging out of your YouTube account before visiting our website. For more details, see YouTube’s Privacy Policy at https://www.google.com/intl/en/policies/privacy/
Pinterest:
We use Pinterest components (e.g., "Pin It" buttons) to enhance your user experience. Pinterest may collect data on your visits to our site. You can prevent this by logging out of Pinterest before visiting our website. For more information, see Pinterest’s Privacy Policy at https://policy.pinterest.com/privacy-policy
TikTok:
We use TikTok components (e.g., embedded videos or share buttons) to enhance your user experience. TikTok may collect data on your visits to our site. You can prevent this by logging out of TikTok before visiting our website. For more information, see TikTok’s Privacy Policy at https://www.tiktok.com/legal/privacy-policy
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on EquiHaven. Cookies allow us to remember your preferences, analyse usage, and offer personalised content. You can manage your cookie preferences through your browser settings.
For more information about cookies and how to control them, please visit http://www.aboutcookies.org
8. Payment Processing
When you make a payment via bank transfer or other banking methods, we collect the necessary billing information, including your name, address, and bank details. We use a secure, third-party payment processor to handle the transaction.
The payment processor is responsible for processing payments securely. We do not store sensitive payment information such as your full bank account details.
Please note that the privacy practices of the payment processor may differ from ours. You should review their privacy policy for details on how they handle your data.
When you make a payment through PayPal, we collect necessary billing information, including your name, address, and payment details. PayPal handles all financial transactions and is responsible for processing payments securely.
PayPal's privacy policy can be found at https://www.paypal.com/us/webapps/mpp/ua/privacy-full
9. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You consent to the processing of your data when you use our services and agree to this Privacy Policy.
- Contractual Necessity: The processing of your data is necessary to fulfil our agreement with you, including providing access to our services.
- Legitimate Interest: We process your data to improve our services and protect our legitimate business interests.
10. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal and regulatory requirements. Once the data is no longer needed, we will securely delete it.
11. Automated Decision-Making
EquiHaven does not engage in automated decision-making or profiling.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
EquiHaven
3311 JB, 59
Dordrecht,
The Netherlands
COOKIE STATEMENT
1. The use of cookies
www.equi-haven.com uses cookies. A cookie is a small file that is sent along with pages from this website and / or Flash applications and stored by your browser on the hard drive of your computer, mobile phone, smartwatch or tablet. The information stored therein can be sent back to our servers on a subsequent visit.
The use of cookies is of great importance for the smooth running of our website, but also cookies of which you do not immediately see the effect are very important. Thanks to the (anonymous) input from visitors, we can improve the use of the website and make it more user-friendly.
2. Permission for the use of cookies
Your permission is required for the use of certain cookies.
3. The type of cookies and their objectives
We use the following types of cookies:
Functional cookies: these allow us to operate the website better and they make our website more user-friendly for the visitor. For example, we store your login details.
Anonymised analytical cookies: these ensure that an anonymous cookie is generated every time you visit a website. These cookies know whether you have visited the site before or not. Only on the first visit, a cookie is created and on subsequent visits the existing cookie is used. This cookie is only for statistical purposes. For example, the following data can be collected:
· The number of unique visitors
· How often users visit the site
· Which pages users view
· How long users view a certain page
· On which page visitors leave the site
Analytical cookies: these ensure that every time you visit a website a cookie is generated. These cookies know whether you have visited the site before or not. Only on the first visit a cookie is created and on subsequent visits the existing cookie is used. This cookie is only for statistical purposes. This way data may be collected such as:
· The specific pages you've viewed
· How long you stayed on a particular page
· On which page you left the site
Personal tracking cookies: these allow us to learn that besides our website have also visited the relevant other website(s) from our network. The resulting profile is not linked to your name, address, e-mail address and the like, but only serves to match advertisements to your profile, so that they are as relevant as possible to you. We ask your permission for these cookies. These cookies are therefore not placed without your permission.
Tracking cookies from others: these keep track of the pages you visit on the internet in order to build your personal profile. This profile is not linked to your name, address, e-mail address and the like as known to us, but only serves to match advertisements to your profile so that they are as relevant as possible to you. We ask your permission for these cookies. These cookies are therefore not placed without your permission.
Social media related cookies: with these cookies websites like Facebook and LinkedIn register which articles and pages you share via their social media sharing buttons. They may also contain tracking cookies that track your surfing behaviour on the web.
Site improvement cookies: these allow us to test different versions of a web page to see which page is best visited.
4. Your rights with regard to your data
You have the right to inspect, rectify, limit and delete personal data. You also have the right to object to the processing of personal data and the right to data portability. You can exercise these rights by sending an e-mail to hello@equi-haven.com. To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, we ask you to send a copy of the cookie in question. You can find this in the settings of your browser.
5. Blocking and deleting cookies
At any time, you can easily block cookies yourself or delete them via your internet browser. You can also set your internet browser so that you receive a message when a cookie is placed. You can also indicate that certain cookies may not be placed. View the help function of your browser for this option. If you delete the cookies in your browser, this may have consequences for the pleasant use of this website. Some tracking cookies are placed by third parties which, among other things, show you advertisements via our website. You can delete these cookies centrally via youronlinechoices.com.
Please note that if you don't want any cookies, we cannot guarantee that our website still works well. Some functions of the site may be lost, or you may not be able to visit the website at all. In addition, refusing cookies does not mean that you will no longer see advertisements at all. The advertisements are then no longer tailored to your interests and can therefore be repeated more often.
How you can adjust your settings differs per browser. Please refer to the help function of your browsing or click on one of the links below to go directly to the manual of your browser.
· Firefox: https://support.mozilla.org/en/kb/cookies-delete-data-delete-websites-stored
· Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en
· Internet Explorer: https://support.microsoft.com/en-gb/kb/278835
· Safari on smart phone: https://support.apple.com/en-en/HT201265
· Safari on Mac: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
6. New developments and unforeseen cookies
The texts of our website can be adjusted at any time due to continuous developments. This also applies to our cookie statement. Therefore, please read this statement regularly to stay informed of any changes. In blog articles, use can be made of content that is hosted on other sites and made accessible by www.equi-haven.com by means of certain codes (embedded content), as with YouTube videos for example. These codes often use cookies. However, we have no control over what these third parties do with their cookies.
It is also possible that cookies are placed via our websites by others, of which we are not always aware. Do you encounter unforeseen cookies on our website that you cannot find in our overview? Please contact hello@equi-haven.com. You can also contact the third party directly and ask which cookies they placed, what the reason is, what the lifespan of the cookie is and how they have guaranteed your privacy.
7. Concluding remarks
We will have to adjust these statements from time to time, for example when we adjust our website or change the rules regarding cookies. You can consult this webpage for the latest version.
If you have any questions or comments, please contact hello@equi-haven.com.
Effective Date: [05/02/2025]